Documents and connections
How do I connect to EIFFAGE Benelux?
After you have received your invitation and created your account, you can start managing your network (and adding Eiffage Benelux subsidiaries) via the ‘Network’ option on the platform. From here, you can: Search for a company Send connection invitat ...
Where can I find more information?
You can contact Tradeshift using the “Assistance” option. You can also consult our explanatory User Guide. More information is also available about e-billing in Belgium on the ‘SPF Stratégie et Appui’ website: https://efacture.belgium.be/fr ...
I’m not able to validate an invoice. What should I do?
Have you checked that you have followed all the EIFFAGE Benelux validation rules? (read the error messages generated by the platform) You can find more information about the validation rules here. ...
What file transfer protocols are accepted by Tradeshift?
Tradeshift accepts several file transfer protocols, such as Web interface, SFTP/FTPS and API, AS2. Tradeshift support over 20 different document formats, such as cXML, TRADACOMS, Basda, EDIFACT, CSV, etc. For more information, please visit: http://in ...
I sent an invoice and then realised I’d made a mistake. What should I do?
Due to VAT certification, an invoice that has been sent can not be directly amended. If you made a mistake or you want to change something on the invoice, you need to create a credit note linked to the invoice. Click here to learn how you can do tha ...
How can I send an invoice to a temporary trading company managed by an EIFFAGE Benelux subsidiary?
Every temporary trading company is attached to and managed by an EIFFAGE Benelux company. First, select the concerned subsidiary and then the temporary trading company you want to bill. Here, you can consult the list of Eiffage Benelux subsidiaries a ...
Why can’t I import my documents with the ‘Document uploader' app?
PDF documents must not exceed 25 Mb or 20 pages. It can take up to ten minutes to import a PDF. Once it has been uploaded, you will receive confirmation by email. Please note that your invoice has not yet been sent at this stage. It is in ‘Draft’ sta ...
User Guide
1.Table of contents Introduction Activating a Tradeshift account (for Suppliers) Log on to the platform Navigating in Tradeshift Configure your Tradeshift account Profile configuration Managing your Network Creating an invoice / credit note (for Supp ...